Returns, Refunds, and Cancellation Policy

You may cancel your order for standard (non-custom) gym equipment and request a refund up to 30 days after the order has been placed. For custom orders (such as ceiling mount basketball goals), all sales are final once the manufacturing process has begun. If the products have not yet been allocated (placed on a pallet and readied for shipment), you will receive a full refund less the amount charged by the credit card processor (typically 3%). If the products have been allocated but have not yet been shipped, you will be refunded the amount paid less a 20% restocking fee. If the products have shipped but have not yet been delivered, you will be refunded the amount paid less a 20% restocking fee and any freight or reconsignment fees. If the products have been delivered, you will be refunded the amount paid less a 20% restocking fee and all freight charges for shipping from the point of origin and shipping back to the point of origin. Equipment cannot be returned unless it is in like new condition. Gym equipment that has been installed may not be returned for a refund. Sport Court® flooring is a non-returnable non-refundable item.

Contact us at eric@southtexassportcourt.com for questions related to refunds and returns.